'See Something? Say Something!'

We're all conscious of our environment these days and the impact our daily activities have on different areas of the environment. Unfortunately, litter, noise nuisance, water pollution, backyard burning and illegal dumping still takes place in our community and all these have a negative impact on our environment.

If you witness any environmental problem, in many cases, it is possible to resolve it by contacting the person or business that you think is causing the problem directly.

However if this is not your preferred course of action, the EPA, the Environmental Protection Agency, have a dedicated 24-hour, 7-days a week manually operated phone line to facilitate environmental complaints.  

By calling the 24 hour lo-call telephone number, 1850 365 121, residents of Dublin City can report environmental complaints.  The local authority, the Gardaí and the EPA will follow up on the information provided by the public, as appropriate. 

The EPA have said "this telephone line will provide an integrated service to the public and ensure that there is always someone at the end of a phone line no matter what time of the day or night.  Our hope is to use this pilot to move towards a national line for all counties.” 

It is also possible to make an environmental complaint using their online form, and all details for making such complaints can be found on their website.

Director of Services (Environment) for Dublin City Council, said:

“At a time when so much effort by local authorities and community groups in the Dublin City Council area is devoted to environmental protection through water management plans, backyard burning bans, tidy towns committees and various recycling activities, these efforts are being undermined by a small minority causing environmental pollution.  By lo-calling 1850 365 121, the public can fight back for the environment. Be assured that Dublin City Council will greatly welcome their assistance in doing so”.

Members of the public can also contact Dublin City Council directly with their complaints on 01-222 2222 or customerservices@dublincity.ie.